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Engraving

To protect the medical id alert tag from scratches, we highly recommend back engraving only for active children. Upon receiving your custom engraved medical id, you will need to check your product for any engraving mistakes. We do keep orders to check to see if it is our company's` fault or yours. We do not offer refunds on engraved items.

Sterling Silver:

we can only engrave sterling silver in traditional etched in engraving, black laser is not an option as the process for laser engraving will damage the sterling. Etched engraving is taking away a layer of the metal, remember sterling is a sofy metal and the engraving is very light and will be the same color as the sterling.

Engraved items are not returnable. Some products that you want DNR on cannot be done in black laser. Please ask before purchasing

NO REFUNDS ON ENGRAVED ITEMS PLEASE READ PRODUCT DESCRIPTION CAREFULLY. EMAIL US WITH ANY QUESTIONS BEFORE ORDERING. ONCE AN ITEM IS ENGRAVED THERE IS NO REFUND UNLESS WE MAKE AN ERROR IN SPELLING.

The more information you put the smaller the font. Please ask any questions prior to ordering.

You will need to check this and if you find an error on your custom engraved id, you will need to contact us within 3 days of receiving it. We do have tracking numbers for date of delivery. If you find a mistake, email us asap tell us exactly what is engraved wrong. We will check that with your original engraving information on your order.

You will then need to either:
1. Take a picture of the engraved Medical ID and email it to us at medicalidstore@verizon.net within the 3 days of receiving it or
2. Return the id to us via mail within 7 days of receiving it, but you will need to contact us via email prior to returning it so we can give you a RA#.

If you return it without a RA# we will not accept the package.
If we find the item is engraved wrong due to our error, we will send out a new engraved id.
If it is on your error, then we are not responsible.

After the time stated above passes and we do not hear from you, we will not be responsible for engraving errors on our part without having to charge a fee.
 
If you choose to use all caps,or input a lot of information to be engraved,  it does make the engraving somewhat smaller and therefore not as readable.
Most of our medical id bracelets and jewelry are done in black laser, some items are done in eteched in traditional style, please ask any questions prior to ordering. Some photos may appear to be laser engraved, however they may not be as only certain items we carry are done in black laser. Please inquire before ordering. We only engrave in English, and if wanting special characters please inquire as most cannot be done....... Please inquire before ordering, if not we will engrave it to the best of our ability. No refunds whatsoever on engraved items. We reserve the right to adjust the engraving to a more appropriate format.

Engraving Warranty

Engraving Warranty For Laser Engraved  and Products that state warranty in product description

Item 2290 is included in this as well as several others please ask prior

Back Engraving Lifetime Warranty On Certain Items Inquire before ordering

If engraving ever wears off the back of the ID plate under normal wear and tear.
Same engraving is used
Same style
Same color Same Size

NO EXCEPTIONS

How we handle it is, you photograph the id plate and email us a picture with the name it was ordered under. We keep records on all orders. You would pay a  Non-return shipping/handling/replacement charge of 8.99 and you keep the ID Tag you have, this saves time and money on shipping back and forth , as we require the item to be sent priorty mail with delivery confrmation, and you are responsible for shipping costs both ways.All the  same information, style, color etc..  no changes can be made whatsoever.

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Warranty does NOT cover beat up, scratched tags,ect. If a tag shows that it has excessive wear and tear and engraving is worn because of the tags condition, then the warranty is voided.

 

 

About Medical IDs

Medical ID Alert jewelry is
important to wear if you or
a loved one has certain medical
conditions, allergies, or requires
special medications. Wearing a
custom Medical ID bracelet or
necklace will alert emergency
personnel when you may be unable
to do so. It can save your life!
MedicalIDStore.com is here to
help you stay alive with style.

Contact Us
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Medical Id Store
Chesapeake, VA 23320
medicalidstore@gmail.com

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